Privacy Policy

Effective Date: 2-1-2025

Introduction

Tech Titan Industries ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we handle data collected through our services, including SMS communication, and outlines our commitment to not sharing or selling user data to third parties.

Information Collection

We collect and process limited user data solely for business communication purposes, including:

  • Phone Number (when you opt-in to receive SMS messages from us)

  • Communication Records (such as SMS history related to customer support and service inquiries)

We do not collect sensitive personal data such as full names, email addresses, browsing history, location data, or device details beyond what is necessary for basic communication.

Use of Information

The information we collect is used exclusively to:

  • Provide updates, customer support, and responses to inquiries.

  • Send SMS messages related to customer care, service notifications, and other relevant communications.

Data Sharing

We do not share, sell, or disclose user information, including phone numbers, to third parties or affiliates for marketing purposes.

Opt-Out & User Control

You have full control over your communication preferences. You can:

  • Opt-Out: Reply "STOP" to unsubscribe from messages.

  • Get Assistance: Reply "HELP" for customer support.

Message Disclosures

  • Message frequency varies based on service needs.

  • Standard message and data rates may apply.

Data Security & Retention

We implement security measures to protect your data and retain only what is necessary for customer service purposes. Any retained information is secured and used strictly for operational purposes.

Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be reflected in the "Effective Date" at the top of this policy.

Contact Information

For questions or concerns, please contact us at:
📧 jforman@fatmetaltech.com